At Alexander Pacific, an electrical contractor in Temecula, Calif., improving customer service was a primary goal. So owner David Alexander began researching a technical solution. “We wanted to be able to track vehicles and drivers for two reasons–to monitor their current location and to be able to estimate time of arrival at the next job,” says Alexander. Alexander found GPS Trackit’s electrical field service software.
As a fleet manager, the ability to communicate effectively with your drivers is essential. Not only does field service software save time and money, but it also leads to improved customer service and better overall operations. Read More
For Mosquito Joe franchise operator Daniel Brown, information is power. The suburban New York City small business owner relies on field service management software from GPS Trackit to efficiently deploy his fleet of pest control trucks around Bergen, Essex, Passaic, and Morris counties in New Jersey—avoiding the traffic and bad weather can break his schedule and wreck his revenue.
Spring Green Landscaping has North Charlotte covered. Read More
You’re working harder than ever before to grow your field service business. With the help of good fleet management software, you can work smarter, too. Read More
If you’re running a small home services business, you already know that time is money and that every efficiency counts. But how do you know when the time is right to invest in field service software? Read More
Field service businesses of all kinds are dealing with many challenges—increased costs, a potentially cooling economy, and lots of competition. How well you build a business by attracting more customers is the difference between having a great year and just keeping the doors open. Read More
Even if you offer the best product or service in your field, it won’t mean anything if your customers don’t like or trust your business. Responsive service is critical for any business, but it’s especially important for field service businesses.
After all, your customers are inviting you into their homes or businesses, so you need to make sure they feel comfortable with you and your staff. Here are four ways to get your field service business customers to love you. Read More
For any field service business, retaining customers is the key to long-term survival. Constant churn and turnover is expensive—and unsustainable. One of the most effective ways to retain clients is by offering annual contracts. Here’s a look at how field service annual contracts can help your business, some tips for getting started, and an important tool to help manage those relationships.
GPS tracking systems are becoming increasingly popular among small businesses. And it’s no wonder why—a top system like GPS Trackit can save you time and money, and help you protect your most valuable assets. If you’re on the fence about whether or not to invest in GPS fleet tracking for small businesses, here are four reasons that might convince you.
