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We are industry leaders providing fleet management, telematics and video telematic solutions to hundreds of thousands of vehicles worldwide. For over 18 years, GPS Trackit has been a pioneering force in the cloud-based, IoT fleet solutions industry. Our award-winning, industry-leading technology and focus on world-class customer service has earned us a place on Deloitte's Technology Fast 500 list and serves over 12,000+ fleets globally.
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How does the acquisition affect current/legacy clients or partners?
With this acquisition, we aim to expand our already extensive suite of fleet management and asset tracking solutions to better serve our customers. It will affect you, our current, legacy clients, and partners by means of improved service quality, competitive offering, and value. If you have any other specific questions about the acquisition, please contact your account representative.
How will this affect my service plan or price?
It will not affect your service plan or monthly price at this time. You will continue on with your current plan as intended. If anything is subject to change, we will be sure to communicate clearly with you when it happens.
Will I continue to be a GPS Trackit customer?
Absolutely. Your relationship with your respective brand will not change. You are still able to login to your account on the same website and you won’t have an account set up on the other brands’ system.
Will this change the software? Do I have to get used to a new system?
No. You will continue using the system and software that you are currently using.
Will my app change?
No. Other than routine updates, your app will stay the same.
Will my login change?
No. Your login username, password, and the portal you log into will not change.
Will my Fleet Advisor, Sales or Care Representative change? If so, who do I contact for customer service help?
You will keep your current sales and care representatives. The only difference will be that they will now be referred to as a Fleet Advisor.
Does the company acquisition affect my billing?
No. Your billing information, cycle, and the process will stay the same.
Are you going to start offering new products/services?
Yes! As our company grows, so will our product offerings. We’ve always continually worked to improve our software, and with our new acquisitions, we will continue to build on our product offerings.
I have additional questions. Is there someone who can answer them for me?
Of course! Call or email your local Fleet Advisor regarding any questions you may have, and they will be happy to help:
Who do I call for Tech Support?
Your Fleet Advisor from any company:
Email Address
Company Locations
Our Fleet Advisors are here to help your fleet and your business realize its potential. From choosing and implementing the right solution to training your team members, we’re all about helping you get the most out of your investment.
When we say “Fleet Intelligence Simplified,” we mean it. Our fleet management solutions are easy-to-use, simple to implement and can give your business the instant ROI it deserves — all for one, low monthly price. In fact, we’re so sure you’ll like our products that we offer a 30-day money back guarantee.
As the most customer-centric fleet management solutions provider out there, we have one of the best customer retention rates in the business. Contact us today to see why.
Headquarters Address:
1080 Holcomb Bridge Road, Bldg 200, Suite 350
Roswell, GA 30076
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Our Fleet Advisors are passionate about finding the perfect solution for every fleet, so don’t expect any cookie-cutter products from them. Each representative offers highly personal and professional service that puts your fleet first.
Hours:
Monday – Friday
8 AM – 5 PM ET
US: (866) 320-5810
Canada: 1-951-296-1316
Outside US: 00-1-951-296-1316
[email protected]
Our Customer Service team can help you with general questions or concerns about billing and service. Whatever your inquiry is, our friendly experts are dedicated to making sure your fleet has everything it needs to realize its potential.
Customer Service Hours:
Monday – Friday
8 AM – 8 PM ET
(866) 320-5810
[email protected]
Billing Department Hours
Monday – Friday
8 AM – 5 PM ET
Our in-house device support experts know our software and hardware inside and out. When you call us for technical assistance, you get in-house help from a strong team of specialists dedicated to helping you get the best out of your fleet solutions.
Technical Support Hours:
Monday – Friday
6 AM – 5:30 PM ET
Saturday – Sunday
7 AM – 3:30 PM ET
(951) 719-3406
[email protected]