Fleet management and logistics are two closely related concepts that are essential to the smooth operation of any business. Fleet management is the process of managing a company’s vehicles to ensure they are efficient, safe, and cost-effective.
Logistics, on the other hand, is the management of the transportation and distribution of goods. These two concepts go hand-in-hand, and when they are integrated correctly, they can help businesses achieve significant benefits. But the challenge? Getting the details right. That job gets much easier with technology like GPS Trackit’s fleet management platform.
Improved Route Planning
Time is money, which means that when your crews are wasting time on circuitous routes, you aren’t making as much money. With fleet management software, you can use the same assets to cover more ground and use less fuel. One GPS Trackit customer was able to reduce his fleet’s miles driven by 20 percent and still cover the same client base. Plus, real-time visibility means you can see where all your assets are and deploy them as needed to solve issues as they arise. Another client uses this feature to deploy nearby crews with parts they may have to help solve a problem—saving an hours-long trip back to base, or the need to reschedule.
Safety is a top concern for businesses that operate fleets of vehicles—and rightfully so. Fleet management systems can provide real-time data on driver behavior, vehicle performance, and maintenance needs. This information can help fleet managers identify dangerous driving habits like speeding, harsh braking, and rapid acceleration and take corrective action to prevent accidents. Vehicles that are more conservatively driven experience less wear and tear and are less likely to experience unplanned downtime. That means more reliability and flexibility in the logistical plan.
Improved Customer Service
Customer service is the lifeblood of any fleet operation, and fleet management and logistics can play a significant role in enhancing it. With real-time data on vehicle location and traffic conditions, fleet managers can provide accurate delivery and service estimates to customers. Logistics teams can also work with fleet managers to ensure that customers get what they’re expecting—whether that’s a delivery, lawn care, plumbing job, or any other field service—on time, every time. For example, GPS Trackit’s built-in ETA feature gives you the power to send customers automated texts with specific arrival information—benefits like this help businesses build customer loyalty and improve their reputation in the marketplace.
To get your fleet management and logistics working together like a choreographed dance instead of an unruly mob, set up a free consultation with one of our experienced Fleet Advisors and get a customized demo.