If you are managing a service-based business, you are aware of the fact that customers aren’t so forgiving these days. That’s why you need an effective appointment manager at your disposal to make sure you never miss a service call. GPS Trackit’s new customer scheduling tool/calendar feature is the perfect solution for appointment-based businesses to keep their drivers on track and their customers happy.

Today, GPS technology has gone mainstream, and anyone with a tracking device can pinpoint the exact location of their vehicles with a simple click of a button. With the incorporation of GPS trans-receivers in mobile phones, this technology has gained a lot of popularity among the general population.

The fleet world is abuzz with AT&T’s decision to completely shut down its 2G network by the end of 2016. However, according to some recent reports, the process of phasing the 2G network out is already underway. This means your fleet management system could face some major roadblocks in the near future. As a fleet manager, how can you prepare for this transition?

It’s often easy for companies to identify and address their customers’ major pain points, since customers tend to be very vocal about these. But there are typically a number of ambient concerns which both customers and the companies they patronize may not even be conscious of…that is, until they reach a boiling point and cause a visible problem. These customer problems, if left unaddressed, can seriously endanger your bottom line.

Has your company decided to make GPS tracking a part of your fleet management strategy? Expect to enjoy the many benefits of improved driver monitoring and advanced route planning in the near future. While you are probably excited about these features, your employees, on the other hand, may not view the implementation of GPS tracking technology in such a positive light. You can use this as an opportunity to take control of the situation and change how the installation is received.

With automotive companies making great strides in the development of self-driving cars, it’s not too far-fetched to say that self-driving cars will hit the market soon. Some major companies have already started rolling out prototypes and showcasing them to the public. We can probably assume that, in the next few years, driverless cars may be common sights on our roads… if and when these self-driving cars do go mainstream, how will this impact the fleet world specifically?

The world of liability risks can be full of countless what-ifs and endless sources of confusion for fleet managers. Without a talent for clairvoyance, it’s impossible to predict exactly what liability issues may arise in your fleet’s future and is thus impossible to prepare for all of these. That doesn’t mean, however, that you cannot prepare for the most common issues that may arise. While you could dwell on distant possibilities and hypothetical scenarios when trying to figure out how to limit fleet liability, using some actionable strategies to limit sources of exposure will generally yield much better results.

Managing mobile employees can be difficult. There is little-to-no face time with your fleet drivers, which can lead to incorrect verbal cues, lost nuance and poor employee visibility. As a manager of a fleet, you are unable to be physically present where most of your workers are, which can take a toll on communication. Have a look into some of the ways through which fleet managers can communicate and manage remote drivers.