Fuel is one of the most expensive regular costs that businesses have to deal with. The American Transportation Research Institute found that fuel costs were the second-highest cost to trucking fleets behind only driver wages, making up as much as 24% of regular operating costs. Fuel prices can be volatile and subject to sudden increases based on factors as unpredictable as international politics, the weather, or even cyber warfare. These factors make it difficult for fleets to predict their impact.

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When your fleet vehicles break down during service, the cost of unplanned fleet maintenance can add up—fast. There are the hard costs associated with the vehicle repairs. There are wages to pay. Plus the cost of delayed service or shipments to your customers while you wait for your out-of-service vehicle to be repaired.

Did you know that a repair performed at an outside location as opposed to an in-house shop can make maintenance costs up to 40% higher?

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In 2019, there were approximately 5 million people involved in motor vehicle crashes that resulted in injury, a number that has stayed mostly consistent over the last five years, according to data from the National Highway Traffic Safety Administration (NHTSA).
The data looked at varying degrees of injury but did not include fatalities. The data showed rear-end collisions made up the most significant portion of all the injuries overall, which is also one of the most common accident types for fleets.
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Digital technologies are changing how businesses handle operations in the field. What was once a job that required workers to remain efficient and productive despite isolation, now requires frequent communication with coworkers. Digital tools drive this change because they allow for intuitive collaboration across multiple lines of business. So, let’s take a look at the best practices for using digital tools to integrate field service management into your business.
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