A few years ago, most fleet management challenges surrounded rising maintenance and vehicle acquisition costs. While these issues are still relevant today, recent changes in the industry mean that there are even more problems to address. The following is a round-up of 5 common fleet management headaches faced by drivers and managers in 2017.
The new mandate concerning ELDs has been in the works for decades. Now, with a new mandate having been passed and deadlines for compliance rapidly approaching, it’s time to look at the new laws and what they mean for the trucking industry. This blog talks about the new ELD mandate, explaining how and why it came to exist and who will be most affected by this new law. ELD legislation promises to change the trucking industry from top to bottom. In this article, we explore how this will be done.
Trucking is one of the most highly regulated industries in the United States. The Department of Transportation (DOT) is responsible for overseeing regulations for this lucrative industry and does so through a variety of laws contained within Title 49.
The life of the long-haul trucker has been glorified in movies and music from the 1970s onward. While truckers seldom have the opportunity to dance the two-step or ride mechanical bulls like they do on the silver screen, they do tend to live exciting lives. The following are just a few of the weird, wild, and wonderful things only truckers understand.
n the United States, police accountability has become the subject of serious discussion and debate. The public has begun calling for increased visibility of officers in the field—a call which has been met with several suggested tech-based solutions. Foremost among these suggestions is driver behavior monitoring, which relies on a sophisticated system of GPS trackers and video monitoring equipment to record police behavior.
In business, customer complaints should always be taken seriously. They should also be dealt with in a prompt and effective manner. Virtually all customer complaints can be placed into five major general categories. Learning what these complaint categories are should help you see why no complaint should be ignored. Being able to categorize your complaints should also help you deal with them more effectively.
Building customer loyalty is one of the most important things you can do for your business. Your brand’s reputation and your employees’ customer service skills are both factors customers will often take into account when deciding where to spend their money. 1. Remember Names One of the simplest and most effective ways to build customer […]
Fleet managers are responsible for every task that involves vehicle selection, maintenance, and management in a fleet’s operations. Since they deal with a significant portion of their company’s expenses, they cannot afford to make mistakes. The following are five things that great fleet managers avoid at all costs.
Planning to introduce GPS tracking to your fleet, crew, or office staff? Many employers fear the worst when it comes to breaking the news and onboarding employees. How should you prepare, and how can you set your team up for a smooth transition? Just follow these five steps when introducing workplace GPS to your team.
No matter what business you’re in, your employees will be seen as the face of your brand. Your staff is made up of people who are essentially real-life representations of the products and services you sell. This is why it’s important that all employees uphold the principles and standards you’ve set for your brand and business. The following are some of the ways your employees can make or break your business’ reputation.
