Why is this change happening?
GPS Trackit wants to bring our customers an improved ELD experience. The prior solution is being canceled to make way for this new solution.
When will the cutover happen?
GPS Trackit is targeting the new ELD solution starting in Q4/2022.
You will be notified via email with your exact transition date.
What happens if I need to add an ELD prior to the cutover?
GPS Trackit will provide you with the ELD solution that is currently available. We will help our customers make the seamless transition to the new ELD solution when the time comes for release.
Will you need to change my hardware?
The new solution will be compatible with your hardware. This will support Veosphere, Cal/Amp, and Geometris Trackers.
Will I need to rebuild information on the platform?
We expect a smooth transition to the new platform. This includes carrying forward all your vehicles and naming and data in the system. You will not need to re-create your drivers and vehicles in the new solution.
Will I be able to access my historical HOS logs for the past 6 months?
Yes. GPS Trackit will offer a way to archive and present historical log data.
Will I have access to DVIR Reports?
Yes, You will have access to your old DVIR Reports through your administrator portal. If your driver requires DVIR records you will have access to them in the old portal in our platform for 6 months.
Will I need to run two 2 systems simultaneously?
The new solution should be able to meet all your needs for ELD. It will be a similar user experience and GPS Trackit will offer world-class training materials to help you make an easy transition.
You will have read-only access to our old system in your platform to allow you access to historical logs for up to 6 months.
Do we have training guides and materials?
Training guides are available here:
Administrator Training Resources & Guides
Driver/Operator Resources & Guides
Will GPS Trackit still offer free unlimited ELD training?
We will continue to offer the same training support we have for our current offering.
Support Android or iOS?
The new solution will support Android and iOS.
Is there any change in cost?
The cost for this new solution will be the same as you have already been paying.
Will there be a difference in the process for placing an ELD order?
For now, all ELD orders for existing ELD customers will continue to be filled with our current ELD Fleet offering. We will transition to selling the new Apollo ELD offering as soon as the product has launched.