Frequently Asked Questions

What is GPS Fleet Tracking?

GPS stands for Global Positioning System. The technology was introduced by the U.S. Department of Defense (DOD) exclusively for military operations. Back in the 1970’s, GPS technology was used heavily by the armed forces to navigate using radio frequency waves. However, a few years later, the DOD decided to open up the technology for civilian usage.

At present, the commercial applications of GPS tracking are many. GPS fleet tracking, specifically, enables fleet managers to locate, track, and monitor their fleet of vehicles on a real-time basis.

How Does a GPS Vehicle Tracking System Work?

A GPS antenna is connected to a GPS Trackit unit with a lead wire, typically 10-15 feet in length. The unit is then attached to the object (vehicle, trailer, or asset) to be tracked. Using the antenna, the GPS Trackit software transmits the trilateral satellite location data to the unit.

This unit can detect and process events like hard braking, hard turning, and the crossing of specified speed thresholds. This information is relayed to GPS Trackit’s secure servers, where it is processed and delivered to authorized parties (dispatchers, fleet managers, etc.). This enables authorized users to view events and locate vehicles, trailers, and other assets in real time (and on any device) with the Fleet Manager™ dashboard.

Is a GPS Trackit System Easy to Install?

Installing a GPS Trackit unit is quite simple. The vast majority of our customers install the systems themselves. Installation involves simply connecting the device’s power wire and mounting the GPS antenna. Should you require the assistance of an installation specialist, we will connect you with one here.

Which GPS Trackit Product is Right for My Business?

GPS Trackit’s Fleet Advisors™ are telematics experts. We work with you to develop the right system for your business—one that will save time, maximize profits, and decrease expenses.

Can I Conceal the GPS Tracking System from My Drivers?

Generally, if the vehicle is the property of your business, you can conceal the GPS tracking unit from your drivers. The small units can easily be installed where drivers will not detect their presence.

We typically recommend that those adopting a vehicle tracking solution inform their staff of such. There are many benefits of GPS tracking for drivers that make it an excellent tool for incentivizing employees.

We advise that you review your state and local laws if you plan to conceal your units in company-owned vehicles.

Can We Get Similar GPS Tracking Results With Cell Phones?

No. Cell Phones rely on local towers to determine their location. Thus, areas with limited cellular coverage have limited (if any) geolocation capabilities. GPS Trackit’s vehicle tracking solution utilizes a network of GPS satellites that are always available, 24/7/365, anywhere on Earth.
See a comparison of Cell Phone and Installed GPS vehicle tracking:

Cell Phone TrackingInstalled GPS Tracking
ReliabilitySubject to signal loss, user error, and misplacement.Wired to vehicle battery–always on, always tracking.
Monitoring CapabilitiesExtremely limited monitoring (location only)Tracks and records vehicle events and location in real time.
ResilienceSubject to employee sabotage.Any attempted tampering triggers an alert.
VisibilityNo ability to monitor driver behavior or equipment use.Keeps dispatchers and managers informed with real-time updates.
Alerts and ReportsReports and text alerts lack actionable information.Yields reports and alerts for fuel consumption, speeding, idle time, maintenance needs, and more.

Why Choose GPS Trackit?

Every business has its unique needs and challenges, which is why “one-size-fits-all” solutions often fall short. GPS Trackit offers scalable, customizable fleet management solutions to ensure fleets of every size and type can enjoy the benefits of GPS tracking. From tackling compliance challenges to keeping tabs on your most valuable assets, our solutions are built to help you get the best return on your investment. GPS Trackit is an industry-leading company that has been developing and providing fleets with powerful telematics solutions for over 17 years.

You don’t have to take our word for it, though. Check out what our customers are saying.

What Should I Look for in a Real-Time GPS Tracking System?

No two businesses are the same—the solution which works for one business may not be the best fit for yours. These guides will help you decide what criteria your business should use when assessing potential telematics providers.

Can GPS Trackit’s Solution Work on iPhone, Android Phone, or Tablet?

Yes! Our solutions are designed to be mobile-friendly and can be used on both Apple and Android devices.

Where is GPS Trackit’s Headquarters?

We are a U.S. company headquartered in Temecula, California. That’s right smack in the middle between San Diego and Los Angeles.

How Long Has GPS Trackit been in Business?

Since 1999, GPS Trackit has been a pioneering force in the telematics industry, setting the standard for GPS vehicle tracking technology.

Is GPS Trackit BBB-Accredited?

Yes—GPS Trackit, a division of Global Tracking Communications, Inc., has an A+ rating with the Better Business Bureau.

Who Develops Your Software?

We do. Our powerful fleet management software is written, programmed, and controlled by us, right here in our Southern California headquarters. We have our own in-house software engineers, product developers, and quality control personnel to ensure the highest quality product.

Which Wireless Carrier do You Use?

Our hardware is capable of using all major wireless carriers. This allows for a wider range of service and coverage.

Can GPS Tracking Really Prevent Employee Time Theft?

Absolutely. Our solution lets you compare trip reports with timecards to improve accountability and payroll accuracy.

Is the GPS Unit Hardwired Into the Vehicle?

Depending on the specific hardware used, our GPS units are either hardwired or plugged into the vehicle’s OBDII port.

With a phone or battery-operated device, reporting fails once the device is turned off or the battery life diminishes. A GPS Trackit unit is constantly on, gathering and reporting data.

What Kind of Maps do You Use for Your Software?

We are licensed with Google to use their maps, which are supported by the most accurate and updated mapping system in the world.

How Long does GPS Trackit Retain Data?

We store your data securely and indefinitely and allow access anytime at no additional charge to our customers. Most GPS tracking companies archive or purge client data after 90 days or 6 months.

Does GPS Trackit’s Solution Offer a Vehicle Maintenance System?

We offer a vehicle maintenance system included with Fleet Manager™. This system could potentially help you save thousands on repairs by alerting you with texts, emails, and reports when certain engine events and maintenance deadlines occur.

What Kind of Hardware Warranty Does GPS Trackit Offer?

We offer a Limited Lifetime Warranty for all current customers.

What are GPS Trackit’s Contract Terms?

We offer flexible 1, 2, or 3-Year contracts.

Does GPS Trackit Provide a 30-Day Money Back Guarantee?

We offer a completely free 30-Day Device Trial. GPS Trackit’s free hardware trial gives you the opportunity to take our solution for a spin and get acquainted with the technology.

Does GPS Trackit Provide Training?

Unlike other GPS tracking companies, we provide you with unlimited free training anytime you need it. We never limit the length of training or cap the amount of times you can receive it.

Is GPS Tracking Tax Deductible?

GPS tracking systems, when purchased and used by businesses, generally qualify as tax-deductible under Section 179. Consult your CPA or tax professional to check if your business can save on taxes with GPS tracking.

How to Connect Your Bluetooth Device to ELD Fleet™

  1. Install the following apps onto your Android device:
  2. Open the ELD Fleet™ Certified app while the vehicle is turned off. Make sure your mobile device/tablet is not on WiFi and Bluetooth is disabled.
  3. Log into ELD Fleet™ Certified app with your username and pass.
  4. Access the overflow menu from the upper-left side of the display.
  5. Select “ECM Link Settings ” from the drop-down menu.
  6. Select link type: BAFX J1939, BAFX OBDII, or CalAmp Bluetooth. After selecting, click “Set”.
  7. Close the application. Make sure the app is completely closed (force close if necessary).
  8. Using your mobile device’s Bluetooth settings, find and pair it with the Bluetooth Device.
    • NOTE: If a password is requested, use the following: 1234
  9. Open the ELD Fleet™ ECMLink app. You should now see a success message. Click “Other”.
    • NOTE: If the “No device found that matches prefix!” error message displays, the pairing has not been successful.
  10. Select “Continue” (located on the bottom right of the display) and exit the ELD Fleet™ ECMLink app.
  11. Reopen the ELD Fleet™ Certified App. You should now have a connection.

Are you ready to start your project?

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