It’s often easy for companies to identify and address their customers’ major pain points, since customers tend to be very vocal about these. But there are typically a number of ambient concerns which both customers and the companies they patronize may not even be conscious of…that is, until they reach a boiling point and cause a visible problem. These customer problems, if left unaddressed, can seriously endanger your bottom line. >> Continue Reading

Success in a service industry depends on a number of factors, including quick response times, accurate billing, and superior customer service. While it is essential to have well-trained employees, it is also important for them to have the right tools. GPS fleet tracking gives your employees the information they need to respond quickly to service calls, get to appointments on time, and provide the best possible service. >> Continue Reading

SSA Security Group, Inc. was founded in 1991 to provide outstanding, professional security services in the Pacific Palisades, Hancock Park, and Windsor Square areas of Los Angeles. The Chatsworth, California based company employs “highly trained and experienced” police officers who are committed to reducing and preventing crime to improve the quality of life within their communities. In an effort to maintain a higher level of customer service, SSA turned to GPSTrackit for the right tool to make it possible. >> Continue Reading