Creating a Stellar Customer Support Team

Creating a Stellar Customer Support Team

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A Primer on Turning Customer Service Reps into Support Superstars

It can be said that customer service training is the blueprint for your entire support process. When absent, your team operates without a game plan to consistently deliver good service to your customers.
 While a big part of creating a stellar support team is hiring the right people, even great employees can use a little…

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