It’s often easy for companies to identify and address their customers’ major pain points, since customers tend to be very vocal about these. But there are typically a number of ambient concerns which both customers and the companies they patronize may not even be conscious of…that is, until they reach a boiling point and cause a visible problem. These customer problems, if left unaddressed, can seriously endanger your bottom line. >> Continue Reading

Story after story of people being misrouted by navigation on phones has popped up throughout the media in recent years. Preinstalled GPS navigation in cell phones can be extremely convenient, or awfully unreliable. For Fleets, Unreliable Phone Navigation Wastes Money and Time for Businesses Last November, an Anza Valley resident decided to have heating installed >> Continue Reading >> Continue Reading