Building customer loyalty is one of the most important things you can do for your business. Your brand’s reputation and your employees’ customer service skills are both factors customers will often take into account when deciding where to spend their money. 1. Remember Names One of the simplest and most effective ways to build customer >> Continue Reading >> Continue Reading
It’s often easy for companies to identify and address their customers’ major pain points, since customers tend to be very vocal about these. But there are typically a number of ambient concerns which both customers and the companies they patronize may not even be conscious of…that is, until they reach a boiling point and cause a visible problem. These customer problems, if left unaddressed, can seriously endanger your bottom line. >> Continue Reading
Story after story of people being misrouted by navigation on phones has popped up throughout the media in recent years. Preinstalled GPS navigation in cell phones can be extremely convenient, or awfully unreliable. For Fleets, Unreliable Phone Navigation Wastes Money and Time for Businesses Last November, an Anza Valley resident decided to have heating installed >> Continue Reading >> Continue Reading
In the service industry, maintaining a positive brand image is important for attracting new customers and keeping your existing ones. Consumers have many options when selecting a provider; your brand can make you or break you. Using fleet GPS can help you boost your brand image and grow your business. Use Fleet GPS to Boost >> Continue Reading >> Continue Reading
The ability to respond faster to customer calls, provide more accurate arrival times, and demonstrate performance is extremely valuable to certain types of businesses. Your GPS tracking system can help you improve in all of these areas. >> Continue Reading
Business owners use fleet tracking systems for a wide range of reasons. Some focus on the return on investment that actually helps save money; some like the increase in efficiency that helps improve customer service; and some use fleet tracking systems because it allows them to run a greener business. Whether you respond to one >> Continue Reading >> Continue Reading